'mental model convergence'에 해당되는 글 2건

  1. 2010.07.06 [오늘의 논문] More on Kennedy & McComb (2010)
  2. 2010.07.01 [오늘의 논문] Team Mental Model Convergence-
McComb의 mental model convergence process framework- 
맥콤에 따르면 멘탈모델 컨버젼스는 orientation, differentiation, & integration의 세 단계로 나뉜다. 
오리엔테이션은 팀 및 태스크에 관련된 정보를 모으는 단계,
디퍼런시에이션은 그 정보를 갖고 기존의 멘탈 모델과 비교, negotiate하는 단계,
인티그레이션은 협상이 끝난 정보가 각 멤버의 뷰포인트로 흡수되는 단계. 

So it seems that all the meat and juice is in the differentiation stage (although the authors don't seem to emphasize it). 

If I consider an engineering design team situation (since I deal with them all the time), team and task related information is mostly equally available to all of the team members anyway. However, the existing mental models have been shaped differently based on each person's past education and experience. So, what's important would be how everyone deals with the 'negotiation processes.' What I tried to do with the organizational culture profile, uncertainty avoidance scale, and Thomas-Killman was tapping into those "existing" differences and or similarities to find out whether or not a discipline was acting as a cognitive lens, per se. 

If all of the members have the same type of existing cognitive lenses, the way they process incoming information in the differentiation stage will be similar. However, if all of the members have different cognitive lenses, the negotiation process will greatly differ among the team members, and it could be assumed that it will require more mental resources members in certain disciplines. If we can help people to go through the differentiation process with less confusion, and incorporate a way to allow people with more correct mental models to help others reach the same state, design a tool that allows everyone to share the concepts and images that each holds with others, it would reduce the cognitive toll that occurs in the differentiation process greatly. 

어쨌거나, 내 논문에 들어가야 할 것은 멘탈모델 컨버젼스의 differentiation 과정에 변화를 주기 위한 게 
내 실험에 들어가는 environmental (spatial & strategic) support다, 라는 얘기를 좀 추가해야 한다는 것. 

팀멘탈모델 컨버젼스 과정을 팀 커뮤니케이션을 이용해서 설명하는 프레임웍을 제시- 케네디 & 맥콤 2010의 요지. 
기존의 TMM 측정은 content agreement 와 knowledge structure의 오버랩 정도를 비교해 왔는데, 
과정 중 측정이 아니라 사후 측정이었기 때문에 제대로 convergence process에 근접하지 못한다는 단점이 있었거든. 

(출처는 물론 Kennedy, D. M., & McComb, S. A. (2010). Merging internal and external processes: examining the mental 
model convergence process through team communication. Theoretical Issues in Ergonomics Science, 11(4), 340-358.)

이 프레임웍에서 맘에 안드는 점은 verbal communication에만 컨버젼스 과정을 국한시키고 있다는 것. 
총체적으로 봐야지, 모달리티 하나에만 한정돼서야 딱 그 만큼의 그림밖에 못 보는 거잖아.
버벌 뿐만 아니라 non-verbal communication, 특히 visualization effort가 중요한 역할을 한다고 생각해. 
그래서 내가 tool 사용 행태, 빈도 및 거기서 나온 artifact들을 분석하려는 거고. 

어쨌든간에, 읽을만한 논문이었음. 
촘스키를 언급한 파트는 그럴듯하게 글만 늘려 쓰려는 것 같아 지겨웠지만.

Posted by CoolEngineer
Kennedy, D. M. & McComb, S. A. (2010) Merging internal and external processes: examining the mental model convergence process through team communication. Theoretical Issues in Ergonomics Science. 11(4). 340-358. 

Mental model convergence is a macrocognitive process critical to team development. Yet, little is known about how the convergence process occurs in a team domain. To date, researchers have examined convergence at specific points in time after performance episodes. While this approach has moved the field forward, research is needed that captures the dynamics of the convergence process as it occurs during collaborative activities. 

To facilitate this needed research, we present a framework for examining mental model convergence via communicated mental model content. Our framework is theoretically based on research in cognitive science and communication, as well as more recent team mental model research. By explicitly establishing the theoretical connection between mental model convergence and team communication, we extend the extant research that links communication and team cognition and address a gap in the team mental model literature regarding how to examine the mental model convergence process over time. 

팀 멘탈모델 자체보다는 그 형성 과정에 더 중점을 뒀다 이거지-? 
근데 난 왜 지금까지 멘탈모델 컨버젼스 프로세스 관련해선 읽은 게 없는거냐...쿨럭. 
일단 리뷰 잘 돼있는 것 같으니까, 이걸로 한 번 훑어보고 정리 좀 해야겠다. 

Posted by CoolEngineer